Consumer: “My mouse doesn’t perform any much more.”
Tech Support: “Is it an optical or ball mouse?”
Customer: “Huh?”
Tech Support: “Does it have a ball or light?”
Customer: “It has an light on leading.”
Tech Assistance: “On leading?”
Consumer: “Yeah. It was underneath just before, but it looks greater when it is on best.”
Tech Assistance: “Ok, try turning it about so the light points down on the desk.”
Consumer: “Oh! It works!”
